Change Coordinator

OVERVIEW

The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations.

Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics, and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.

The Maples Group looks to add a Cayman Islands based Change Coordinator to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion, and equality of opportunity as we attract, retain, and develop world-class talent.

Who We Seek

Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.

About the Role

The Change Coordinator will support the IT Change Practitioner in the IT PMO's Change Management initiatives ensuring smooth transitions to new processes, technology implementations and strategic projects across the business. This role works closely with Project Teams, Business Leaders and Stakeholders to drive adoption, manage communications and provide training and support due to adoption of new technology.

Key Responsibilities include:

• Utilise best practices to support business users in adopting new technology by creating documentation and change management plans to minimise business disruption and drive successful end user adoption
• Execution of Change Management strategies and plans with the support of the IT Change Practitioner
• Work collaboratively with project managers to assess the impact of the change, develop the project specific change management approach / strategy and the communication and training plans
• Help design and execute communication plans to inform all relevant stakeholders about upcoming changes, progress and timelines
• Engage IT Communications Consultant to support with creation of communication templates, and content development
• Work closely with project working groups to identify learning needs / business readiness
• Engage Learning and Development / IT Trainers to determine training requirements (e.g., materials required and training approach to be used), further supporting them in the delivery training plan
• Support project managers by ensuring change management artefacts within Monday.com are kept up to date
• Establish and maintain strong relationships with project managers, project teams, project working group members / stakeholders, project sponsors to ensure the project change approaches / plans are effectively communicated in a timely manner, while liaising on an ongoing basis
• Assist in the development, co-ordination and execution of change management approaches/strategies, in conjunction with the communication and training plans
• Gather feedback from stakeholders (e.g., via Zoom polls, etc.) to measure impact of change activities, ensuring changes align with project objectives
• Track adoption to determine gaps and develop reinforcement approach approaches as needed

EXPERIENCE

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following: 

• Experience in a change management or similar coordination role
• Bachelor's degree in a relevant field preferred
• Project management certification preferred
• Experience supporting IT projects through user adoption of change preferred
• Excellent interpersonal and rapport building skills, working across multiple stakeholders (project managers, executives, and subject matter experts) and functions
• Strong Microsoft Suite skills including Visio experience
• Ability to work effectively in a fast paced and dynamic environment, with changing priorities
• Organised, with strong attention to detail and the ability to prioritise and support multiple projects simultaneously
• Familiarity with change management frameworks
• Excellent communication and presentation skills (both written and verbal)
• Problem solving abilities, with a proactive approach to overcoming challenges
• Experience working in a law firm or other professional service industry within a multi-disciplinary, virtual team across time zones preferred

BENEFITS & REWARDS 

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including: 

• Comprehensive health coverage (medical, dental, and optical)
• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Life insurance
• Travel insurance
• Global mental wellness programme
• Sports clubs and social events

 ABOUT MAPLES GROUP

Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey, and Luxembourg.

You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.

Maples’ standard policy to undertake various background screening checks, including criminal records checks, on all applicants to whom a conditional job offer is made. Maples will only ask applicants to disclose a past criminal conviction when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. Maples will make all job offer decisions on a case-by-case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with Maples before a decision is made. 

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.